amex-gift-card-balance

American Express gift cards—or AMEX gift cards—are prepaid cards that can be used for online or in-store purchases across the globe wherever American Express is accepted. In this guide, you will learn how to perform an Amex gift card balance check and how to use your Amex gift card.

To check your AMEX gift card balance, you can either call the AMEX customer service number at the back of your gift card or check your balance on their website.

There are AMEX business gift cards and AMEX personal gift cards. The gift cards usually feature designs and sentiments that may be customized. AMEX gift cards are available in denominations ranging from $25 to $3000. Here is how to check American Express gift card balance.

Also Read: Can American Express Gift Cards Be Reloaded?

How to check American Express gift card balance

Method 1: Check American Express gift card balance on the website

  1. Visit the American Express gift card website.
  2. Fill in the required details such as your PIN code, email address, gift card number, and termination date.
  3. A Submit button will appear. Click on it to view your AMEX gift card balance.

Method 2: Check AMEX gift card balance over the phone

  1. To check the balance on your AMEX gift card over the phone, you can use the AMEX customer service number on the back of your gift card to contact them.
  2. If you are can’t read the number or if no one answers, call AMEX gift card support at 1-888-846-4308.
  3. To contact your selected extension and chat with a customer support specialist, follow the voice prompts. 
  4. Request them to check the balance on your AMEX gift card
  5. Provide details, such as your name, PIN code, and gift card number
  6. They will let you know what your AMEX gift card balance is

AMEX business gift cards vs AMEX personal gift cards: What’s the difference?

AMEX business gift cards vS personal gift cards

Before your AMEX gift card balance check, you might want to know the type of American Express gift card that you have.

First off, all physical Amex gift cards look like regular credit cards. They have a card number at the front and a 00/00 expiration date along with the AMEX logo.

As mentioned earlier, Amex gift cards can either be AMEX business gift cards and AMEX personal gift cards. So, what’s the difference between them and what’s the best choice for you?

Amex Business Gift Cards are designed for businesses. They are the best option if you are looking to place a large order for a group of clients or customers, or as a way of saying thank you to your employees.

You can customize your Amex Business Gift Card by having your company logo printed on it as well as a thank you message or a customized formal design.

AMEX personal gift cards are perfect for when you need to order five or fewer cards at once.

They have a less formal design than business gift cards and are ideal for giving as a gift to a loved one or colleague. They can also be customized with a custom message to make them unique to your recipient.

Both business gift cards and personal gift cards are available in two forms: plastic gift cards or egift cards.

Plastic gift cards (physical cards) are sent by mail to your recipient’s address. They can be used at both physical locations and online.

AMEX eGift cards are sent by mail. They can be used for online purchases and for purchases at physical locations that accept online gift cards. Your recipient will receive it within about two hours after purchase, although in rare cases it can take up to 48 hours.

How to check balance on American Express business gift card

To check your American Express business gift card balance, here are the steps to follow:

  • Visit the American Express gift card website.
  • Fill in the required details such as your PIN code, email address, and gift card number.
  • Click Submit to view your AMEX gift card balance.
  • You can also call AMEX gift card support at 1-888-846-4308.

How to check balance on American Express personal gift card

  • Visit Amexgiftcard.com
  • Click Check Balance at the top of the page
  • Sign in if you already have an account
  • Fill in the required details such as your PIN code, email address, and gift card number.
  • Click Submit to view your AMEX gift card balance.
  • You can also call AMEX gift card support at 1-888-846-4308.

How to check balance on American Express eGift card

  • Visit Amexgiftcard.com
  • Click Check Balance at the top of the page
  • Sign in if you already have an account
  • Follow the prompts to enter your AMEX gift card info
  • Your AMEX eGift card balance will be displayed

Why should you use an American Express gift card?

Amex gift cards make great gifts for many reasons. First, they are prestige gifts. Everyone will instantly recognize the American Express logo. Second, Amex gift cards are practical and flexible. Here are some of the perks you can expect to get from using an Amex gift card:

  • Convenience: You can use your Amex gift card at all retailers and vendors that accept American Express cards, both online and offline.
  • Flexibility: You can buy Amex gift cards in a wide range of denominations. You can get them in any amount you want from $5 to $1000.
  • Rewarding: Amex gift cards make great gifts for friends and family. They are also a great way to reward colleagues, customers, employees, graduates, and more. The cards feel classy and luxurious, making them a way better gift idea than other regular gift cards.
  • Ease of use: Most recent Amex gift cards will not need you to register them online before you can use them. This makes them a lot easier to use.
  • eGift card and physical card options: You can choose to buy either an Amex egift card or a physical American Express gift card.

How to shop online with Amex gift cards

In most cases, you will not have to register your American Express gift card before using it. However, when shopping online, you may have to provide the same details you normally would when making purchases with a regular debit card or credit card. These details are: 

  • Your Name
  • Billing Address
  • Shipping Address
  • Card Expiration Date
  • 4-Digit Security Code (this will be on the front of your American Express gift card)

It is also important to note that while the money you have on your Amex gift card will never expire, the gift card itself can expire. If your American Express gift card is past its expiration date, contact Amex customer care using the number on the card. Amex Bank will then transfer your remaining balance to a new American Express gift card or prepaid card. 

Important tips to keep in mind when using your Amex gift card

Whenever you want to shop using your American Express card, these tips will help make your experience super easy: 

1. Check your Amex prepaid card balance in advance

Check your Amex gift card balance online or call 1-888-846-4308 to speak with an Amex Customer Service agent.

2. Don’t exceed your gift card balance when making purchases

You cannot overdraft an Amex gift card. It also does not come with any over-limit fees. However, you need to have enough money on your American Express gift card to cover the costs of any purchases you make. If you do not have enough funds in your card, your gift card will be declined. 

While some merchants will allow you to make payments with more than one form of payment, this may not always be possible because some POS transaction devices cannot handle multiple payment modes. It is also easy to get confused when this happens. Therefore, it is always easier to always know the balance on your Amex gift card before making a purchase. 

3. Remember any pending transactions

Just like debit and credit cards, pending transactions are something you will need to keep in mind when you check your Amex gift card balance. The available balance will sometimes be different from the actual balance because of this. 

Pending transactions occur when your card is not immediately charged for your purchase. For example, for online transactions, your gift card may only be charged after the merchandise you bought has been shipped. 

4. Did you know that you can use your Amex gift card at Amazon? 

It is possible to use your American Express gift card to pay for your purchases on Amazon. All you have to do is make sure your balance is enough to cover the cost of your purchase. Amazon may also put a temporary $1 authorization on the gift card on your first purchase, so keep this in mind.  Sometimes, it may also be easier to use your Amex gift card to buy an Amazon gift card and use that instead. 

For more information, check out our guide on how to use an Amex gift card on Amazon

5. You may need a PIN number when making purchases at some merchants.

Prepaid American Express gift cards do not come with a PIN number. If a PIN number is required by a merchant before you can complete a transaction, call 1-888-846-4308 for assistance. You can also visit the American Express gift card page.

6. Several stores accept Amex gift cards/ American Express electronic gift cards in their physical locations

Apart from your physical gift card, you can also add your eGift card to a digital wallet to make your payments. Examples of digital wallet platforms that accept Amex gift cards include Apple Pay, Android Pay, Samsung Pay, and Paypal. Examples of stores that accept digital wallers include: 

  • American Eagle Outfitters
  • Whole Foods
  • Bloomingdale’s
  • Trader Joe’s
  • Best Buy
  • Texaco
  • Costco
  • Target
  • Chevron
  • Staples
  • CVS
  • Disney Store
  • Sprouts
  • Dunkin’ Donuts
  • Safeway
  • GameStop
  • PetSmart
  • Giant Eagle
  • Petco
  • Jamba Juice
  • Office Depot
  • Jersey Mike’s
  • Nike
  • Jimmy John’s
  • McDonald’s
  • KFC
  • Lululemon
  • Kohl’s

7. Understand Amex gift card restrictions

You can use your American Express gift card at any location where American Express is accepted. However, when it comes to Amex prepaid cards, there are a few limitations: 

  • Amex gift cards may not work for making payments at the pump. The reason for this is simple: when you make a payment at the pump, the gas station obtains authorization for between $20 to $40 above the amount you wish to pay. If your Amex gift card has limited funds, the transaction will be declined. 
  • You cannot withdraw your gift card balance from an ATM. You also cannot cash in your American Express prepaid gift card or return it in exchange for a cash value. 
  • You cannot use your American Express gift card to pay a recurring bill or payment. This includes subscription services, utility bills, phone bills, streaming services, gym memberships, or any other auto-billed product or service. 
  • You cannot use your Amex gift card to pay a reservation or deposit. This applies to airfare, cruise lines, car rentals, hotel stays, and more. 
  • Amex gift cards cannot be reloaded. Prepaid American Express cards that can be reloaded are not gift cards. These cards usually have a reloading fee of about $3.95 a month, although this fee may vary depending on the participating location. Some will also have a monthly card maintenance fee. 

8. Safety tips for your American Express gift card

There are many gift card scams that target American Express gift cards. Your Amex gift card may also get lost or stolen, and getting it back could be rather difficult.  

To keep your American Express prepaid gift card safe, take a picture of the front and back. This will ensure that you always have all the important data. You can also upload your card information to a secure place like your card storage. 

Next, you can also write down your gift card number and security code on a piece of paper and keep it somewhere safe. This way, you’ll have an extra back up in case the card gets lost or stolen. 

If your American Express gift card gets stolen, here is what you need to do: 

  1. Call American Express customer service at 1-888-846-4308.
  2. Give them your card number, security code, and expiration date.
  3. Request that your lost or stolen Amex gift card be frozen or canceled.
  4. Ask for a new prepaid Amex card to be issued to you with any funds in your lost or stolen card transferred to the new card. 

If you do not have your Amex card number, the customer service agent will not be able to freeze the lost or stolen gift card and issue you a new one. Any missing funds will also not be reimbursed. Additionally, when you contact American Express, any funds that are missing from the card from before you contacted them will not be reimbursed. This is why it is important to reach out to them as soon as you realize your Amex gift card is stolen or missing. 

Frequently asked questions

How do I use my AMEX gift card?

While most AMEX gift cards come when they are ready to use, others need to be activated first by registering them.

Use your gift card at any American Express-accepting retailer by handing your card to the cashier when making a purchase.

You can use your American Express gift card to make a purchase online by inputting your card’s number and PIN on the site. For example, on Amazon.com, all you have to do is add the AMEX gift card as a payment option before checking out.

How do I redeem my American Express gift card?

You can redeem your AMEX gift card for the value of your purchase by using it at an American Express accepting retailer or online by inputting your gift card number and PIN.

Note that if you don’t have enough cash, since you won’t be able to include another installment method, you won’t be able to make a purchase.

You can also put the card up for sale. If you decide that you want to sell your gift card online, know that you’ll obtain a lower price than the card’s face value.

Although most firms do not allow you to exchange your card for cash, you may be eligible to receive the remaining balance in specific stores. You should note, however, that most places that allow you to do this will not allow you to claim more than $5.

Do American Express gift cards expire?

AMEX gift cards have an expiration date, which is nine years from the date of purchase. However, the funds on the card do not expire so if the card does, the money in it can be transferred to a new card. If you want to know when your card expires, you can check your AMEX account or look for the Valid-Thru date on the card.

How to check AMEX business gift card balance?

You can perform an AMEX business gift card balance check by logging on to the American Express card balance site, Amexgiftcard.com. Click Business Gift Cards then select Check Balance. Fill in the required details and your balance will be displayed.

Where to buy an Amex gift card?

Since American Express gift cards are prepaid gift cards, they are sold at a large number of stores across the US. A few examples include Amazon, CVS, Walmart, Best Buy, Target, Meijer, Kohl’s, Walgreens, and more. You can also use Amex gift cards to make purchases in most of these stores.

Final Thoughts

With the step-by-step process outlined here, you should be able to do your AMEX gift card balance check using the official website or on the phone. You should also be able to comfortably use your American Express prepaid gift card for your purchases.

How has your experience using American Express gift cards been? Let us know in the comments below!

If you’d like to read about other prepaid gift cards like American Express, check out our posts on Debit Visa gift card balance, Mastercard Vanilla gift card balance, Mastercard gift card balance, Paypal gift card balance, Only1 gift card balance, Eftpos gift card balance.

Also Read: How to sell your Amazon gift card

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